The service industry in Mexico has embraced automation to redefine customer experiences. From AI chatbots enhancing customer service to automated bookings, services are now faster and more reliable than ever.
Restaurants are using automation for ordering, cutting wait times by half. This results in higher turnover and increased revenue. But beyond these benefits, there’s an edge: surprising personalization capabilities.
Automation systems now suggest personalized offerings based on client preferences, leading to improved customer satisfaction and loyalty. It’s a new era, and those stuck in the past might struggle to keep clients.
Those in the service industry who haven’t considered automation are few and far between. They’re finding it harder to stay afloat as tech-savvy businesses sweep up their clientele. The next chapter might just be the game-changer the sector needs…